Legal Name
Selera, Inc.
Address
Kuwano Building 2F, 6-23-4
Jingumae, Shibuya ku, Tokyo
JAPAN 150-0001
Contact
- Phone:
(+81)3-6694-9406
- Email: renraku@selera.co.jp
Head of Operations
Chiharu Nara
Additional fees
- The shipping cost will be charged separately and it is not included in the products price
- In additional to the shipping cost, local VAT or import taxes may be charged upon delivery. These fees are the responsibility of the customer and are not included in the product price
Exchanges & Returns Policy
Returns and exchanges requested by customers
- Items before shipping: You can cancel your order by pressing the cancel button on the website
- Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact the customer support center: (+81)3-6694-9406 within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening
Returns and exchanges for defective goods and services
- Please contact the customer support center:
(+81)3-6694-9406
Take the photo of the defective goods and send to us so that we can review
We will only refund or exchange with new products at our shipping cost for the defect caused by the manufacturing process, packaging issue or shipping delivery issues
Delivery times
Orders will be processed within 3-5 business days. Products should be received within 14 days and are available as soon as you place your order.
Accepted payment methods
Credit cards
Payment period
Credit card payments are processed immediately
Product Price
The product price is listed on each of product page